Privacy Policy

We collect information in two ways:

• Information you give us — when you submit a contact or demo-request form, or otherwise reach out, we collect the details you provide, such as your name, email address, company, role, and the contents of your message.
• Information collected automatically — like most websites, we automatically receive standard technical data such as your IP address, browser and device type, pages viewed, referring pages, and interaction data, primarily through cookies and analytics tools.

• To respond to your inquiries and demo requests and communicate with you.
• To operate, maintain, secure, and improve the Site and understand how it is used.
• To send you information you have requested or that relates to your inquiry.
• To detect, prevent, and address fraud, abuse, security, or technical issues.
• To comply with legal obligations and enforce our terms.

We use cookies and similar technologies to run the Site and to measure traffic. We use Google Analytics to understand aggregate usage; Google Analytics sets cookies and processes usage data on our behalf. IP addresses are anonymized where supported.

You can control cookies through your browser settings and can opt out of Google Analytics using Google's browser add-on. Disabling cookies may affect some Site features.

We do not sell your personal information. We share it only as described here:

• Service providers — vendors who help us operate the Site and communicate with you, such as our hosting provider (Amazon Web Services), email delivery provider (SendGrid / Twilio), and analytics provider (Google). They may process data only on our instructions.
• Legal and safety — when required by law, regulation, legal process, or to protect the rights, property, or safety of DigsFact, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We keep personal information only as long as needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

We treat the security of your information as a first-class priority and hold our program to recognized industry standards. DigsFact maintains a SOC 2 Type II–audited security program and follows established best practices for protecting data — including encryption of data in transit and at rest, least-privilege access controls, continuous monitoring, and regular security assessments.

Our SOC 2 Type II report is available to enterprise customers and qualified prospects on request, under NDA.

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to data portability, and to object to certain processing. Residents of the EEA and UK have rights under the GDPR; California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information (note: we do not sell personal information).

To exercise any of these rights, email us at info@digsfact.com. We will respond as required by applicable law. You may also unsubscribe from marketing emails at any time using the link in those emails.

We are based in the United States and process information there. If you access the Site from outside the United States, you understand your information may be transferred to and processed in the United States, where data-protection laws may differ from those in your country.

The Site is intended for a business audience and is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

The Site may link to third-party websites and services (including our product sites and social media). We are not responsible for their content or privacy practices; please review their policies.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page.

Questions about this policy or your information? Contact DigsFact, Inc. at info@digsfact.com (Dover, Delaware, USA).